Everything you need to know about transferring files to your account.
Yes, all packages support FTP using explicit TLS, also called “Auth TLS”. Auth TLS initiates encryption after a handshake and protocol announcement, which is the origin of “explicit”. Conversely, implicit TLS, which is not supported, does not require announcement and encryption happens immediately at connection. The difference between implicit and explicit TLS is protocol formality…
Overview A jailed user is a user that logins into a FTP server and can only access files and folders within a designated location. Other folders on the server are isolated from this user and, therefore, inaccessible. Jailing an existing user Login to the control panel Visit User > Manage Users. Select the user to jail, click the Edit…
Overview A hidden file (or folder) is one that begins with a dot (“.”), e.g. .htaccess, .bash_history, .cpan/. These files are, by default, hidden from a FTP LIST command unless configured to display. All hosting platforms show hidden files by default, so no further action is necessary.
Overview FTP is a protocol that allows you to easily upload, download, and modify permissions of files for your web site. In fact, it’s the recommended method of managing files on your account offering better flexibility than File Manager within the control panel. Logging in FTP follows the same login as e-mail and terminal services…
Overview Logging into the FTP server with a client will present the home directory, or custom directory, as the root directory. The user logged in is unable to move up the directory to its parent directory or any other directory outside the initial login directory. Cause Defective FTP Client Certain clients, such as Windows Explorer,…
Overview FTP provides a convenient interface to quickly delete multiple files from a your site with minimal overhead. Problems can exist in multi-user environments where files are owned by one of many different users. Cause FTP abides by UNIX discretionary access controls (DAC) that restricts what files users can delete/modify/read. Without requisite permissions these files, owned…