Overview On v4.5+ platforms, WordPress may be reset within the control panel. Visit Web > Web Apps Select the hostname, or if WordPress resides in a folder below the hostname, e.g. example.com/wordpress, then click the dropdown indicator > Edit Subdir If the location is not known to contain WordPress, click Detect first to detect the application as…
Overview Accessing a website, protected by SSL, yields a “mixed-mode” notice or the SSL indicator displays different than normal. Cause SSL is designed to protect data transfer from third-party snooping through encryption. By accessing a resource over a non-encrypted stream (e.g. including an image on a site as <img src=”http://mysite.com/img.jpg” />), this protection is circumvented. The request is made…
Overview WordPress periodically deploys updates to secure flaws within its code or provide general enhancements. These updates are rolled out in the form of releases that, as of WordPress 3.7, can occur in the background automatically without requiring user intervention. If permissions prohibit, WordPress cannot perform an automatic update and require user intervention to manually update.…
Overview During certain situations you may become confused with what is wrong with your site. For example, moving WordPress or Drupal to another location or even misplacing files on your web site may lead to an erroneous conclusion that the web server must be “restarted” to clean its cache or memory usage. When is a manual…
Overview When updating WordPress from 4.1 to 4.1.1, after inputting FTP information, WordPress returns a blank page. Cause WordPress 4.1 is shipped with a bug in its update module that prevents sending version information when looking for an available update through WordPress’ servers. (cf. ticket #31378) Solution WordPress has included, temporarily, a second Update Now button. This button…
Overview WordPress is a popular content-publication software that can do everything from run a simple four-page web site to an eCommerce shop. Even our knowledgebase is run with WordPress, a few plugins, and a theme. Installing WordPress One-Click Method As of May 10, 2016 one-clicks have returned to the control panel. To update within the control panel:…
Overview Pretty-print URLs (permalinks) in WordPress transform meaningless URL patterns, e.g. index.php?page_id=123 into meaningful URLs, like /wordpress/adding-pretty-print-urls. Navigation is easier to view in the browser, plus it helps with SEO. Enabling pretty-print is a two-part process, add a few lines to your .htaccess and configure the display style in WordPress. Solution Create a .htaccess file inside the document root for your…
Overview W3 Total Cache is a comprehensive caching plugin for WordPress that will dramatically speed up pageviews and consolidate page requests. WordPress works faster, and people who visit your page can do more in less time, with no downsides. It works so well, it is even used on this knowledgebase, kb.apiscp.com. Installing Login to your…
Overview Periodic updates for WordPress and its plugins are released to introduce new features, address performance problems, and resolve security vulnerabilities. Keeping WordPress up-to-date is critical to ensure that your site operates without interruption and without being hacked. How to update One-Click Method As of May 10, 2016 one-clicks have returned to the control panel on all…
Overview The web server operates in a dual-user mode for enhanced security. In order for a web application to access your filesystem, specific permissions must be granted. Solution Change permissions on necessary files to 717 or 777. For WordPress, wp-content/uploads/ and wp-content/themes/ should be changed recursively to allow media uploads and theme editing in-browser. If plugin…